Product Model Search Q & A

Product Model Search Q & A :

  • iR2772-S3
    • Q1Is it possible to lose any part of the data during the data auto rebuilding?
    • Q2What will happen if we turn off the computer’s power while iR2771-S3 / iR2772-S3 is still executing data auto rebuilding?
    • Q3Why does the error message appear when I installed the second hard drive?
    • Q4Under the mirror mode (RAID 1), what will be the system’s total storage capacity when adding a brand new hard drive?
  • iR2771-S3
    • Q1Under the mirror mode (RAID 1), what will be the system’s total storage capacity when adding a brand new hard drive?
    • Q2Why does the error message appear when I installed the second hard drive?
    • Q3What will happen if we turn off the computer’s power while iR2771-S3 / iR2772-S3 is still executing data auto rebuilding?
    • Q4Is it possible to lose any part of the data during the data auto rebuilding?
  • iR2022
    • Q1After installing iR2022, we are unable to start the computer or the computer doesn’t recognize iR2022.
    • Q2Computer works fine, but iR2022 doesn’t perform right in reading/writing messagesproperly.
    • Q3Under the Mirror mode (RAID 1), what will be the total storage capacity when adding a brand new HDD?
    • Q4Why does the error message appear when I install the second HDD?
    • Q5What will happen if we turn off the computer power while iR2022 is still executing auto REBUILDING work?
    • Q6Is it possible to lose data during the REBUILDING work?
  • iR2622
    • Q1After installing iR2622, we are unable to start the computer or the computer can not locate iR2622 upon startup.
    • Q2When the iR2622 is in use, the computer system is functioning normally but the iR2622 access speed is abnormal.
    • Q3Under the mirror mode (RAID 1), what will be the system's total storage capacity when adding a brand new hard drive?
    • Q4Why does the error message appear when I installed the second hard drive?
    • Q5What will happen if we turn off the computer's power while iR2622 is still executing data auto rebuilding?
    • Q6Is it possible to lose any part of the data during the data auto rebuilding?
  • iR2420-2S-S2
    • Q1Is it alright to use RAID 1 to do hard disk backup function?
    • Q2Is it alright to use a single hard disk under RAID 1?
    • Q3When an error has happened to iR2420 hard disk, what should I do?
  • SR2611-2S-S2R (EOL)
    • Q1After installing iR2620 / SR2611,we are unable to start the computer or the computer can not locate iR2620 / SR2611 upon startup.
    • Q2When the iR2620 / SR2611 is in use,the computer system is functioning normally but the iR2620 / SR2611 access speed is abnormal.
    • Q3Under the mirror mode (RAID 1)?A what will be the system??s total storage capacity when adding a brand new hard drive?
    • Q4Why does the error message appear when I installed the second hard drive?
    • Q5My hard drive is obviously operating properly but why is it shown as failed in the iR2620 / SR2611 display?
    • Q6What will happen if we turn off the computer's power while iR2620 / SR2611 is still executing data auto rebuilding?
    • Q7Is it possible to lose any part of the data during the data auto rebuilding?
    • Q8Under the mirror mode (RAID 1), why does the computer slows down during the data rebuilding process? Or why does the data rebuilding process slows down when the data is being processed?
  • GR5630-WSB3+
    • Q1Which drive format should I choose to format the hard drives in the GR5630-WSB3+?
    • Q2Why can’t my GR5630-WSB3+ reach the transfer performance speed of 200 MB/s via e-SATA interface as stated on your website?
    • Q3GR5630-WSB3+ only in Mac Pro OS 10.11.x or 10.12.x version, via USB 3.0 have USB hot-plug issue, you can refer to the following instructions:
  • ST7610-4S-S2P (EOL)
    • Q1Does ST7610 series require additional driver upon different operating systems?
    • Q2Is ST7610 compatible with any hard disk drive?
    • Q3What can I do if I turn on my PC, but the system cannot detect the hard disk drive?
    • Q4Why can’t I use the storage device in the operating system, even the system has detected the hard disk drive?
    • Q5Does ST7610 series work as RAID?
    • Q6What should I do when the Fail LED indicator lights on?
    • Q7Can an operating system be installed to this system?