Product Model Search Q & A

Product Model Search Q & A :


 

  • iR2024T
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2975
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2321
    • Q1Upgrading Your System: Integrating iR2321 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2321 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2320
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2970
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR8777
    • Q1Upgrading Your System: Integrating iR8777 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR8777 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2774C
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR8624
    • Q1Upgrading Your System: Integrating iR8624 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR8624 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR8824
    • Q1Upgrading Your System: Integrating iR8824 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR8824 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR8823
    • Q1Upgrading Your System: Integrating iR8823 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR8823 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR8822
    • Q1Upgrading Your System: Integrating iR8822 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR8822 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2822
    • Q1Upgrading Your System: Integrating iR2822 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2822 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2824
    • Q1Upgrading Your System: Integrating iR2824 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2824 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2823
    • Q1Upgrading Your System: Integrating iR2823 with Legacy RAID 1 Hard Drives.
    • Q2 Upgrading from a Legacy RAID Device to iR2823 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2301
    • Q1Upgrading Your System: Integrating iR2301 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2301 with New Hard Drives.
  • iR2025
    • Q1Upgrading Your System: Integrating iR2025 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2025 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR8024
    • Q1Upgrading Your System: Integrating iR8024 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR8024 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR8023
    • Q1Upgrading Your System: Integrating iR8023 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR8023 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR8022
    • Q1Upgrading Your System: Integrating iR8022 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR8022 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2777
    • Q1Upgrading Your System: Integrating iR2777 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2777 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2624
    • Q1Upgrading Your System: Integrating iR2624 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2624 with New Hard Drives.
  • iR2024S
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2024
    • Q1Upgrading Your System: Integrating iR2024 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2024 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2775-S3
    • Q1Upgrading Your System: Integrating iR2775 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2775 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2023
    • Q1Upgrading Your System: Integrating iR2023 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2023 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2623-S3
    • Q1Upgrading Your System: Integrating iR2623 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2623 with New Hard Drives.
  • iR2772-S3 (EOL)
    • Q1Under the mirror mode (RAID 1), what will be the system’s total storage capacity when adding a brand new hard drive?
    • Q2Why does the error message appear when I installed the second hard drive?
    • Q3What will happen if we turn off the computer’s power while iR2772-S3 is still executing data auto rebuilding?
    • Q4Is it possible to lose any part of the data during the data auto rebuilding?
  • iR2771-S3
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
    • Q2Is it possible to lose any part of the data during the data auto rebuilding?
    • Q3What will happen if we turn off the computer’s power while iR2771-S3 is still executing data auto rebuilding?
    • Q4Why does the error message appear when I installed the second hard drive?
    • Q5Under the mirror mode (RAID 1), what will be the system’s total storage capacity when adding a brand new hard drive?
  • iR2770
    • Q1Upgrading Your System: Integrating iR2770 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2770 with New Hard Drives.
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • iR2022
    • Q1Upgrading Your System: Integrating iR2022 with Legacy RAID 1 Hard Drives.
    • Q2Upgrading from a Legacy RAID Device to iR2022 with New Hard Drives
    • Q3What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
    • Q4What is the definition of Storage RAID modes?
    • Q5How to switch the RAID Mode?
    • Q6Is it possible to lose data during the REBUILDING work?
    • Q7What will happen if we turn off the computer power while iR2022 is still executing auto REBUILDING work?
    • Q8Why does the error message appear when I install the second HDD?
    • Q9Under the Mirror mode (RAID 1), what will be the total storage capacity when adding a brand new HDD?
    • Q10Computer works fine, but iR2022 doesn’t perform right in reading/writing messagesproperly.
    • Q11After installing iR2022, we are unable to start the computer or the computer doesn’t recognize iR2022.
  • iR2622
    • Q1Upgrading Your System: Integrating iR2622 with Legacy RAID 1 Hard Drives
    • Q2Upgrading from a Legacy RAID Device to iR2622 with New Hard Drives.
    • Q3What is the definition of Storage RAID modes?
    • Q4How to switch the RAID Mode?
    • Q5Is it possible to lose any part of the data during the data auto rebuilding?
    • Q6What will happen if we turn off the computer's power while iR2622 is still executing data auto rebuilding?
    • Q7Why does the error message appear when I installed the second hard drive?
    • Q8When the iR2622 is in use, the computer system is functioning normally but the iR2622 access speed is abnormal.
    • Q9After installing iR2622, we are unable to start the computer or the computer can not locate iR2622 upon startup.
  • iR2420-2S-S2 (EOL)
    • Q1When an error has happened to iR2420 hard disk, what should I do?
    • Q2Is it alright to use a single hard disk under RAID 1?
    • Q3Is it alright to use RAID 1 to do hard disk backup function?
  • SR2611-2S-S2R (EOL)
    • Q1Under the mirror mode (RAID 1), why does the computer slows down during the data rebuilding process? Or why does the data rebuilding process slows down when the data is being processed?
    • Q2Is it possible to lose any part of the data during the data auto rebuilding?
    • Q3What will happen if we turn off the computer's power while iR2620 / SR2611 is still executing data auto rebuilding?
    • Q4My hard drive is obviously operating properly but why is it shown as failed in the SR2611 display?
    • Q5Why does the error message appear when I installed the second hard drive?
    • Q6Under the mirror mode (RAID 1)?A what will be the system??s total storage capacity when adding a brand new hard drive?
    • Q7When the SR2611 is in use,the computer system is functioning normally but the SR2611 access speed is abnormal.
    • Q8After installing SR2611,we are unable to start the computer or the computer can not locateSR2611 upon startup.
  • GR5640-B31+
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • GR5640-B31A
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • GR5640-BA31+
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • GR3660-B31A
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • GR3660-BA31
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • GR3660-B31
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • GR3680-BA31
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • GR3680-B31A
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • GR3680-B31
    • Q1What causes RAIDbox to be unable to recognize my non-brand-new hard drive?
  • GR8680-TB3 (EOL)
  • GR8670-TB3 (EOL)
  • GR4670-TB3 (EOL)
  • GT4670-TB3 (EOL)
  • GR3660-B3 (EOL)
    • Q1In RAID 1 mode, if one of the HDDs failure, how to perform Rebuilding?
  • GR5630-WSB3+ (EOL)
    • Q1GR5630-WSB3+ only in Mac Pro OS 10.11.x or 10.12.x version, via USB 3.0 have USB hot-plug issue, you can refer to the following instructions:
    • Q2Why can’t my GR5630-WSB3+ reach the transfer performance speed of 200 MB/s via e-SATA interface as stated on your website?
    • Q3Which drive format should I choose to format the hard drives in the GR5630-WSB3+?
  • ST7610-4S-S2P (EOL)
    • Q1Can an operating system be installed to this system?
    • Q2What should I do when the Fail LED indicator lights on?
    • Q3Does ST7610 series work as RAID?
    • Q4Why can’t I use the storage device in the operating system, even the system has detected the hard disk drive?
    • Q5What can I do if I turn on my PC, but the system cannot detect the hard disk drive?
    • Q6Is ST7610 compatible with any hard disk drive?
    • Q7Does ST7610 series require additional driver upon different operating systems?
  • GR8680-TB2 (EOL)
  • GT4670-TB (EOL)

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